SWK Technologies Managed Cloud Services Status Page
All Systems Operational

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Welcome to the SWK Technologies Managed Cloud Services - Data Center Status. Updates and Notifications are posted on a regular basis. Please subscribe for the latest information related to status and notifications.

SWK Technologies
Managed Cloud Services
Secure Cloud Hosting

Customer Systems Operational
90 days ago
100.0 % uptime
Today
MCS Helpdesk Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Centers Operational
90 days ago
99.97 % uptime
Today
SWK MCS Data Center West ? Operational
90 days ago
99.92 % uptime
Today
SWK MCS Data Center East ? Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Center Southeast ? Operational
90 days ago
100.0 % uptime
Today
SWK Technologies Systems Operational
90 days ago
100.0 % uptime
Today
SWK Phone Systems Operational
GoToConnect PBX Service Operational
GoToConnect Admin Portal Operational
GoToConnect IP Transit Operational
GoToConnect Device Registrations Operational
GoToConnect Device Provisioning Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToWebinar Operational
Smartsheet Smartsheet Login Operational
Smartsheet Resource Management Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Push Delivery Operational
SWK Acumatica Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
SWK Website (swktech.com) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance Date: 11/22/2024
Maintenance Time: 4AM Pacific

Scope: SWK will be performing an upgrade to it's firewall firmware to apply security patches

Expected Impact: The firewalls are in a high availability pair which should maintain all connections during the appliance reboot. While we don't expect any connection drops during failover, it is possible that connected sessions may be briefly interrupted 1-2 times while the systems reboot to apply updates.

Sessions should re-establish connections automatically if interrupted.

Posted on Oct 28, 2024 - 13:24 EDT
Data Center Maintenance Notification - US East Dec 5, 2024 21:00 - Dec 6, 2024 03:00 EST
Maintenance Date: 12/05/2024
Maintenance Time: 9PM Eastern

Scope: SWK will be performing updates to its switching infrastructure

Expected Impact: The switches are in high availability pairs which should maintain connectivity during maintenance. There could be intermittent disruptions or slower than usual connectivity as some of our paths to the environment will be taken down during this process.

Sessions should re-establish connections automatically if interrupted.

Posted on Nov 14, 2024 - 13:51 EST
Maintenance Date: 12/06/2024
Maintenance Time: 7PM Eastern

Scope: SWK will be performing an upgrade to it's firewall firmware to apply security patches

Expected Impact: The firewalls are in a high availability pair which should maintain all connections during the appliance reboot. While we don't expect any connection drops during failover, it is possible that connected sessions may be briefly interrupted 1-2 times while the systems reboot to apply updates.

Sessions should re-establish connections automatically if interrupted.

Posted on Oct 28, 2024 - 19:49 EDT
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.