SWK Technologies Managed Cloud Services Status Page
All Systems Operational

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Welcome to the SWK Technologies Managed Cloud Services - Data Center Status. Updates and Notifications are posted on a regular basis. Please subscribe for the latest information related to status and notifications.

SWK Technologies
Managed Cloud Services
Secure Cloud Hosting

Customer Systems Operational
90 days ago
100.0 % uptime
Today
MCS Helpdesk Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Centers Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Center West ? Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Center East ? Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Center Southeast ? Operational
90 days ago
100.0 % uptime
Today
SWK Technologies Systems Operational
90 days ago
100.0 % uptime
Today
GoToConnect PSTN Routing Operational
GoToConnect PBX Service Operational
GoToConnect Admin Portal Operational
GoToConnect IP Transit Operational
GoToConnect Device Registrations Operational
GoToConnect Device Provisioning Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToWebinar Operational
Smartsheet Smartsheet Login Operational
Smartsheet Resource Management Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Push Delivery Operational
SWK Acumatica Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 26, 2024
Resolved - We've closely monitored network traffic over the last few hours and have been able to confirm that there are no further routing issues. All traffic is passing as expected and the internet circuits are stable.
Jul 26, 12:22 EDT
Monitoring - The problem has not re-occurred and has been attributed to a transient bad route that has since been corrected. We will continue to monitor for any further impact and update here if further issues are found.
Jul 26, 10:18 EDT
Investigating - We've identified that there may be some internet related issues within our Infrastructure hosting environment. This is causing some clients to have spotty connectivity to systems. We're actively investigating this issue and will provide an update as soon as possible.

Our application hosting environment has not been impacted at this time.

Jul 26, 09:41 EDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 22:24 EDT
Monitoring - Good morning valued clients and partners.

As you may have heard via major news outlets, there is an ongoing global IT incident impacting Windows systems that are leveraging an anti-virus solution called CrowdStrike. Even though SWK does not utilize this solution internally or for clients, the SWK staff has been closely monitoring this situation. In an effort to best inform our customers we wanted to provide you with an update.

SWK’s internal systems, data center, and managed services clients, have not been impacted directly by this issue. We do not leverage the affected product in our tech stack, nor do we deploy it to our client systems.

While our systems are not directly impacted, it is likely that the effects of this issue will still be felt by many of our clients and partners. Globally this incident has caused outages for airlines, banks, school, government agencies and more.

SWK is committed to the continued operation of your business. If this situation changes and impact could be felt more severely, we will provide further updates and instructions.
Thank you,

The SWK Support Team

Jul 19, 09:13 EDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.