User impact: Users may be unable to access Microsoft 365 services.
More info: Users may see impact to the following Microsoft 365 services:
SharePoint Online/OneDrive for Business - Services are healthy Microsoft Teams - Services are healthy Microsoft Forms - Services are healthy Microsoft Threat Protection - Services are healthy Microsoft Intune - Services are recovering Exchange Online - Services are recovering Outlook.com - Services are recovering Admin center - Services are recovering
Current status: We're observing continued improvement across the majority of Microsoft 365 services. The infrastructure responsible for admin center access requires additional action to restore service and we're conducting restarts on the affected infrastructure to mitigate impact.
Scope of impact: Any user who is attempting to access the impacted services could be impacted by this event.
Start time: Wednesday, October 7, 2020, at 6:10 PM UTC
Root cause: A change to network infrastructure caused impact within Microsoft 365 services.